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Shoe Style Tips :: Bandolino Shoes
Bandolino Shoes: A Review of Bandolino Online Shoes
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Bandolino Shoes is a subsidiary company of the Jones apparel group for women, they specialize in basic evening and workday shoes designed for women between the ages of 25 and 45.
The company recently launched an online division to compliment their bricks and mortar storefronts.
To find out how Bandolino measures up in terms of customer service, prices and return policies, keep reading for a full review of their online store.
Bandolino Shoes Return Policy
It’s great that Bandolino allows returns within 30 days of delivery, but it’s too bad they won’t cover the return shipping costs. With stores like Zappos allowing customers to buy shoes and return them with no shipping costs, it’s hard to believe retailers like Bandolino are still stuck in the shipping dark ages.
On top of not paying for the return shipping costs, Bandolino doesn’t provide refunds for shipping costs or sales tax on shipping. It makes you wonder why anyone would ever shop there?
Fortunately, they often have ongoing promotions for free standard shipping – making it easy to buy, but not to return.
In addition, buyers can return their items to Bandolino specialty stores, but again, shipping is not refunded. Finally, if you’re exchanging a pair of shoes, you don’t have to pay for shipping on the new pair, but you’re still out the return shipping costs.
Bandolino Customer Service
With nothing more than an email address and a Customer Service support line that’s only open during business hours, Bandolino Shoes isn’t offering its web customers much in the way of customer service.
Most savvy web shoppers are used to online instant chat with a customer service representative or at least a 24-hour telephone number they can call to get assistance. Meanwhile, Bandolino’s offerings are substandard.
In addition, a test email sent to their customer service email address didn’t receive a reply for two days. In the world of online shopping, that’s far too long.
Bandolino Prices
Prices are where Bandolino Shoes excels. The discounts are massive (an $80 pair typically sells for $40 to $50 on the website) and the site often offers promotions for free shipping or additional 30 percent off discounts.
So, while Bandolino customers may be plagued by a poor return policy and a lack of focused customer attention, there are some real bargains to be had here.
The Final Word on Bandolino
Bandolino shoes may have one of the Internet’s worst return policies, but they make up for it with their deep discounts and major saving opportunities.
To avoid expensive return shipping, try on their shoes at a local department store and then buy them for a fraction of the price on the Bandolino website.
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ShoeStyleTips.com :: Bandolino Shoes