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Shoe Style Tips :: Zappo Shoes
Zappo Shoes: A Review of Zappo Online Shoes
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Zappo Shoes is one of the Internet’s biggest shoe sellers. Their website is online at zappos.com and features a massive selection of shoes from comfort brands to high-end styles.
But, how does Zappo Shoes measure up in terms of service and competitive prices? To find out, keep reading for a complete review of the Zappos shopping experience
Zappos’ Customer Service
Zappo Shoes has a live customer service chat feature that’s stellar. They’ll help you search for a pair of shoes, answer any questions about the shoes and, of course, field questions about Zappos’ policies.
Their return policy is also stellar as they offer free return shipping if the shoes don’t fit. Finally, the company offers a 24-hour customer service hotline in both English and Spanish.
Zappo Prices
The prices you’ll pay on Zappos’ website are going to be cheaper than many bricks-and-mortar stores, but you’ll most likely find better deals elsewhere on the Internet.
Paying a little bit extra at Zappo’s could be worth it though. It’s like buying a pair of shoes at Nordstrom’s instead of the Shoe Warehouse -at Nordstrom’s, you might pay an extra $20, but you get great customer service and a stellar return policy.
Zappos’ Brands and Stock
If you’re looking for the latest comfort brands or unique styles, Zappo Shoes has them. From hip lines like Camper and Born to sturdy styles by Rockport and Keen, Zappos has them.
They also have a massive inventory of wide and narrow styles for the hard-to-fit foot. Customers can search by size, widths, style, color and brand – meaning you can narrow in on that pair of size 8, black, EE width sandals you’ve been searching for.
Zappos’ Shipping and Delivery Charges
Shipping savings is probably the best thing about Zappos. The company offers free shipping both ways, so if your shoes don’t fit – you can return them for free.
It’s an ingenious idea in a sector that’s always been plagued by the fact that you often have to try on the product to really make sure it fits. Zappos sends their shoes via basic ground shipping, but customers can upgrade.
For shipping upgrades, expect to pay. An upgrade to overnight can cost as much as $25 per order, a high price to pay for speedy shoe delivery. However, 3-Day shipping is a mere $7, which is a bargain when compared to other sites who charge $9.99 for basic shipping.
The Final Word
Zappo Shoes are great if you’re looking for good customer service and great selection. Their prices aren’t the best on the Internet and you can often save a few bucks at other sites, but their free dual-directional shipping could make up for it in the end.
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ShoeStyleTips.com :: Zappo Shoes